Date | Time | Ping Time | Status |
---|---|---|---|
03 Jun, 2023 | 06:46 | 297 ms. | up |
30 May, 2023 | 01:52 | 342 ms. | up |
25 May, 2023 | 16:28 | 96 ms. | up |
21 May, 2023 | 12:10 | 169 ms. | up |
If you are unable to access the website even when it is working, you can try the following solutions:
CTRL + F5
keys simultaneously on your favorite browser (Firefox, Chrome, Explorer, etc.).
The Domain Name System (DNS) translates website IP addresses into words to make them easier to remember, acting like a phone book for websites. If you encounter DNS-related issues, you can try the following.
ipconfig /flushdns
followed by pressing Enter.
Instructions for other operating systems like Windows, Linux, and Mac OS can be found in their respective user guides:
Windows,
Linux,
Mac OS
By following these steps, you can troubleshoot common issues and improve your access to Chapters.indigo.ca.
Please note that while we strive to provide helpful solutions, the availability and functionality of the Chapters.indigo.ca website are beyond our control. If problems persist, it's recommended to contact the Chapters.indigo.ca support team or consult with your IT department for further assistance.
Share your feedback on the service status or report any problems you're encountering by leaving a comment below. By doing so, you can inform others that they are not alone in facing difficulties. Please keep in mind that when you leave a comment, your country, service provider, and browser information may be displayed alongside your comment. This information is used to better analyze any potential outages and assist in resolving the issues more effectively.
Leave your comment
George - 10 days ago
can't load any pages off the homepage
Ania - 3 months ago
any pages cant be found!
J - 3 months ago
Site was cyber attack
Natasha - 3 months ago
Says site is down.
Debbie - 3 months ago
Website has been down for several hours
Shari - 3 months ago
The website is down Feb 8/23 4:18pm
J - 3 months ago
Entire site has been down for a few hours now
Mg - 3 months ago
Says site is down
Tom Stormonth - 3 months ago
Lisa S @PrincessLiisaa · 30m Replying to @chaptersindigo Hmm you can’t buy anything in store as all their machines are down. Not even with cash
Tom Stormonth - 3 months ago
FYI: https://www.chapters.indigo.ca/en-ca
Tom Stormonth - 3 months ago
Not only down online but stores can only accept cash payment!
Andy - 3 months ago
It goes to a placeholder page saying it's currently down.
hayden - 3 months ago
indigo is currently down for today
Han - 3 months ago
Website is down
Ashley Brown - 3 months ago
Down for me. Ontario
rj - 3 months ago
i keep getting the message: OOPS: something has gone wrong. we have run into a technical error
Ur mom - 3 months ago
Cant even open the app without it closing itself, i just wanna buy some books😔
Ashton - 3 months ago
not letting me add to my cart.
g. Keights - 4 months ago
can not place orders, clicking on item takes you to an url error page
Chris - 4 months ago
Not able to sign in and individual book pages are not able to be accessed
Kyoung - 4 months ago
Site has lots of invalid links
Jack - 4 months ago
Certain books return an error for "no url"
Jessica - 4 months ago
Unable to add items to bag
T - 4 months ago
Chrome says the site has an invalid certificate.
ag - 4 months ago
checkout is down
KG - 4 months ago
I am not able to add to cart
Natalie - 4 months ago
Every time I go to checkout and select "ship to store", my cart will empty. If I sign out and sign back in its there. Can't fully checkout (at least without shipping to an address).
Bean - 4 months ago
it won't sign me into my account
lisa - 4 months ago
won't let me add anything to my cart
sukh - 4 months ago
website is down and doesn't work
Anika - 5 months ago
Won't login
Shan - 5 months ago
Cannot check out
terra schmidt - 5 months ago
I keep getting error code 161 when I go to complete order and checkout
Jen - 5 months ago
Cart keeps emptying as soon as I hit “Keep shopping”, and when I view cart, I get a blank screen.
J - 5 months ago
Error message, can’t access site
Randy Lowry - 5 months ago
checkout not accepting paypal or credit card
Bob - 5 months ago
Still down, been trying since 7-8pm today
Bob - 5 months ago
Can’t login or check rewards or add anything to the cart. It’s there, but it isn’t functional.
Denzel - 5 months ago
Website and app not allowing me to track my orders
Seth - 5 months ago
Can't add anything to cart or sign in
Lunn - 5 months ago
Not working
Tegan - 5 months ago
Adding to cart. Just get an error message
Sarah Lavallee - 5 months ago
Won’t let me add anything to cart
Sara - 5 months ago
can't order - keep getting error message (on both phone app and desktop browser)
noelle - 5 months ago
can't add anything to cart
Chantal - 5 months ago
Can't add items to cart. Trouble logging in. Rejected passwords. problems loading pages.
Kathy - 5 months ago
Won’t let me put anything in cart
pb - 5 months ago
An error occurred. I try to add to cart 1 in 10 clicks gets accepted. After three books it took many many tries to see my cart... and then there was only one book in it
Lisa - 5 months ago
Cart will not load
Grace - 5 months ago
It's been 1.5 hours now; I cannot add to cart. Cleared cache as well and made sure the problem is consistent on all devices and different browsers.
Andie - 5 months ago
can't add anything to cart
Jen - 5 months ago
cannot login
Laura - 5 months ago
Not able to add to cart
Lucy - 5 months ago
I cannot login or add to my cart :(
ih - 5 months ago
b87iygo8yg
ih - 5 months ago
b87iygo8yg
S - 5 months ago
Cart won’t load
Darian Macdonald - 5 months ago
cart not loading, cant add items to cart
Linda - 5 months ago
cannot access my account
a - 5 months ago
website wont go to main page
optionsplease - 5 months ago
Items refuse to add to cart; accessing cart prompts an error message.
Matthew - 5 months ago
down
Marina - 5 months ago
I can't log into my chapters.indigo account
Kiara - 5 months ago
Indigo will not let me login in the app or in my browser. Makes it hard to claim plum plus discount.
Nyx - 6 months ago
The website has issues with me logging in (it logged in on the mobile site but can't process my request on the desktop) and won't let me check out - even as a guest - despite displaying 2 items in cart the website tells me the cart is empty.
Anthony - 6 months ago
Returns error when I try to add book to shopping cart
Jo - 6 months ago
Can’t add things to my cart. The website just hangs
f - 6 months ago
error page
canadian shopper - 6 months ago
applying gift card & signing in to account not working
Amy - 6 months ago
just keeps reloading 'can't process please try again' when loading log in details. Then tried to checkout as a guest and it is frozen loading on the page after submitting my credit card details
maggie - 6 months ago
It's not letting me sign into my account at checkout
Y - 6 months ago
we can't sign into our account
c - 6 months ago
wont load
Courtney - 6 months ago
Can't sign in or add things to cart
Diana - 6 months ago
Indigo website won't load
Kim - 6 months ago
Add item to cart, go to cart and not loading
Stacie - 6 months ago
Anytime I try to add something to my cart it won't add and I get a pop up saying something went wrong.