Is down?

Find out if not working today Current Status:
URL Checked:
Response Time:
Last Down:
More than a week ago outages reported in the last 24 hours
Leave a comment status history
Date Time Ping Time Status
19 Mar, 2023
08:35 194 ms. up
15 Mar, 2023
05:31 108 ms. up
11 Mar, 2023
00:30 272 ms. up
We are pinging using our own servers and you can see the results in the table above. might be down for you too, there is nothing we can do except wait until it gets back up. Most likely the server has become overwhelmed with traffic and needs some time off; maybe it's because their website was maintenance-needed or something else wrong happened on that end. down? - How to fix it

If the website is working, but you can't access it, try one of the next solutions:

Browser Related Problems

  1. Force a full refresh for the website. You can press CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)
  2. Check that anti-virus programs (McAfee, Kaspersky Antivirus or an analogue) or a firewall installed on your computer do not block access to
  3. Try alternative urls such as,
  4. Clear browser's temporary cache and cookies to make sure that you have load the most latest version of the web page. For instructions choose your browser :

Fix DNS Problems

The Domain Name System (DNS) allows a website IP address to be identified with words in order better remembered, like the phone book for websites. This service is usually provided by your ISP and it helps you find what page you're looking at when someone requests an unknown site through Google or another search engine.

  1. Clean your local DNS records to make sure that you fetch the most recent cache that your ISP provide. For Windows - (Start > Command Prompt > type ipconfig /flushdns and hit enter). For details choose your operating system: Windows, Linux, Mac OS
  2. It is always a good idea to check with your internet service provider if you're having trouble accessing certain sites. If they can't help, then it's time for an alternative DNS service. OpenDNS or Google Public DNS are both excellent and free public DNS services.
  3. Try to change your DNS settings.

Having problems with accessing

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.

Leave your comment

Ania - about 1 month ago

any pages cant be found!

J - about 1 month ago

Site was cyber attack

Natasha - about 1 month ago

Says site is down.

Debbie - about 1 month ago

Website has been down for several hours

Shari - about 1 month ago

The website is down Feb 8/23 4:18pm

J - about 1 month ago

Entire site has been down for a few hours now

Mg - about 1 month ago

Says site is down

Tom Stormonth - about 1 month ago

Lisa S @PrincessLiisaa · 30m Replying to @chaptersindigo Hmm you can’t buy anything in store as all their machines are down. Not even with cash

Tom Stormonth - about 1 month ago


Tom Stormonth - about 1 month ago

Not only down online but stores can only accept cash payment!

Andy - about 1 month ago

It goes to a placeholder page saying it's currently down.

hayden - about 1 month ago

indigo is currently down for today

Han - about 1 month ago

Website is down

Ashley Brown - about 1 month ago

Down for me. Ontario

rj - about 1 month ago

i keep getting the message: OOPS: something has gone wrong. we have run into a technical error

Ur mom - about 1 month ago

Cant even open the app without it closing itself, i just wanna buy some books😔

Ashton - about 1 month ago

not letting me add to my cart.

g. Keights - about 1 month ago

can not place orders, clicking on item takes you to an url error page

Chris - about 1 month ago

Not able to sign in and individual book pages are not able to be accessed

Kyoung - about 1 month ago

Site has lots of invalid links

Jack - about 1 month ago

Certain books return an error for "no url"

Jessica - about 1 month ago

Unable to add items to bag

T - about 1 month ago

Chrome says the site has an invalid certificate.

ag - 2 months ago

checkout is down

KG - 2 months ago

I am not able to add to cart

Natalie - 2 months ago

Every time I go to checkout and select "ship to store", my cart will empty. If I sign out and sign back in its there. Can't fully checkout (at least without shipping to an address).

Bean - 2 months ago

it won't sign me into my account

lisa - 2 months ago

won't let me add anything to my cart

sukh - 2 months ago

website is down and doesn't work

Anika - 2 months ago

Won't login

Shan - 3 months ago

Cannot check out

terra schmidt - 3 months ago

I keep getting error code 161 when I go to complete order and checkout

Jen - 3 months ago

Cart keeps emptying as soon as I hit “Keep shopping”, and when I view cart, I get a blank screen.

J - 3 months ago

Error message, can’t access site

Randy Lowry - 3 months ago

checkout not accepting paypal or credit card

Bob - 3 months ago

Still down, been trying since 7-8pm today

Bob - 3 months ago

Can’t login or check rewards or add anything to the cart. It’s there, but it isn’t functional.

Denzel - 3 months ago

Website and app not allowing me to track my orders

Seth - 3 months ago

Can't add anything to cart or sign in

Lunn - 3 months ago

Not working

Tegan - 3 months ago

Adding to cart. Just get an error message

Sarah Lavallee - 3 months ago

Won’t let me add anything to cart

Sara - 3 months ago

can't order - keep getting error message (on both phone app and desktop browser)

noelle - 3 months ago

can't add anything to cart

Chantal - 3 months ago

Can't add items to cart. Trouble logging in. Rejected passwords. problems loading pages.

Kathy - 3 months ago

Won’t let me put anything in cart

pb - 3 months ago

An error occurred. I try to add to cart 1 in 10 clicks gets accepted. After three books it took many many tries to see my cart... and then there was only one book in it

Lisa - 3 months ago

Cart will not load

Grace - 3 months ago

It's been 1.5 hours now; I cannot add to cart. Cleared cache as well and made sure the problem is consistent on all devices and different browsers.

Andie - 3 months ago

can't add anything to cart

Jen - 3 months ago

cannot login

Laura - 3 months ago

Not able to add to cart

Lucy - 3 months ago

I cannot login or add to my cart :(

ih - 3 months ago


ih - 3 months ago


S - 3 months ago

Cart won’t load

Darian Macdonald - 3 months ago

cart not loading, cant add items to cart

Linda - 3 months ago

cannot access my account

a - 3 months ago

website wont go to main page

optionsplease - 3 months ago

Items refuse to add to cart; accessing cart prompts an error message.

Matthew - 3 months ago


Marina - 3 months ago

I can't log into my chapters.indigo account

Kiara - 3 months ago

Indigo will not let me login in the app or in my browser. Makes it hard to claim plum plus discount.

Nyx - 3 months ago

The website has issues with me logging in (it logged in on the mobile site but can't process my request on the desktop) and won't let me check out - even as a guest - despite displaying 2 items in cart the website tells me the cart is empty.

Anthony - 3 months ago

Returns error when I try to add book to shopping cart

Jo - 3 months ago

Can’t add things to my cart. The website just hangs

f - 3 months ago

error page

canadian shopper - 3 months ago

applying gift card & signing in to account not working

Amy - 3 months ago

just keeps reloading 'can't process please try again' when loading log in details. Then tried to checkout as a guest and it is frozen loading on the page after submitting my credit card details

maggie - 3 months ago

It's not letting me sign into my account at checkout

Y - 4 months ago

we can't sign into our account

c - 4 months ago

wont load

Courtney - 4 months ago

Can't sign in or add things to cart

Diana - 4 months ago

Indigo website won't load

Kim - 4 months ago

Add item to cart, go to cart and not loading

Stacie - 4 months ago

Anytime I try to add something to my cart it won't add and I get a pop up saying something went wrong.

Want this cool badge 😍 ?
Copy the code and place it on your website to track the status.
Check a website
Latest sites checked
This website helps you find whether the> you are trying to browse is down or not. Check if the is down just for you or everyone around the globe. All you have to do is type the name of the website and a fresh site status test will be performed on the domain name in real time using our online website checker tool. Our project is not affiliated with or endorsed by the services monitored on this website